Services / Capacity review
Capacity (kVA) review
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What agreed capacity is
Agreed capacity is the headroom reserved for your supply on the local network, measured in kVA. It is charged every month whether or not the site ever draws it, and exceeding it carries charges of its own.
Many sites carry a level set years ago, for a building that has since changed use, plant or occupancy. The charge keeps running until someone asks for it to change.
How we review it
We take a full year of half-hourly data and set the recorded maximum demand against the agreed level. A year matters because a kitchen, a spa or a pumping station can be genuinely peaky, and a single quiet month proves nothing.
The recommendation states the level we believe the site needs and shows the demand behind it, including the highest half-hours of the year and when they occurred.
How it works
Invoice and letter of authority
One recent full invoice for each meter, and a signed letter of authority so we can request the data from the supplier and the network operator.
A year of half-hourly data collected
We gather twelve months of recorded demand for the supply. Where the data is incomplete, the gap is named rather than filled in.
Recorded demand set against the agreed level
The highest half-hours of the year are identified, with the dates and times they occurred, and compared with the capacity reserved for the site.
Recommendation issued in writing
A stated level, the demand behind it and the headroom left in place. Where the data does not support a change, the review ends there and we say so.
Change requested with the network operator
If you accept the recommendation, we prepare and submit the request and record the new level once it is confirmed.
What you receive
Where a reduction is justified, the change is a request to the network operator: a form and a process, not capital spend on the site. We prepare and submit it, and record the new level when it is confirmed.
Reducing too far exposes the site to charges for exceeding the agreed level, so the recommendation also states the headroom left in place and why. Where the data does not support a change, we say so and the review ends there.
What it costs
The review and the written recommendation cost nothing. You are not asked for a fee to find out whether your agreed capacity is set at the right level.
Where you ask us to submit the change, our fee for that work is set out in writing and agreed before anything proceeds. The network operator may apply its own charge for processing the request; where it does, that charge is shown to you before submission. There is no capital spend on the site.
Read the detail
How to check this
Each claim on this page is answered by something you can read for yourself. Nothing below states a figure; it names the document or register the claim is held against.
Point 01
We hold a Level 1 Letter of Authority only
The authority wording sets out what we may do with your data and states that we cannot sign a contract on your behalf. Read it before you sign it.
Point 02
How we are paid is agreed in writing before you sign
Our margin or management fee is stated in the terms that accompany a recommendation, and nothing is added afterwards.
Point 03
Every figure we quote carries a dated source document
Records state the figure, what it is measured against, the document it is taken from and the date on that document. Records still held anonymous are labelled as such.
Point 04
Consumption figures come from meter and supplier data, not estimates
Where a reading is estimated or missing, the record says so rather than filling the gap.