Services / Energy monitoring
Energy monitoring
See it.Question it.Act.
What we collect
Half-hourly and AMR meters already produce detailed data. Most of it is never looked at, because the only figure that reaches the office is the total at the bottom of an invoice.
We collect the data for each supply, check it for gaps and estimated readings, and hold it against the site it belongs to. Where a meter reports nothing, we say so rather than filling the space with a modelled figure.
How we read it
Data on its own settles very little. We read it against the operating pattern of the site: the opening hours, the shift times, the plant that should be running and the plant that should not. An overnight floor that sits close to the trading day is a finding; the same figure in a data centre may be normal.
Benchmarking across your own sites follows the same rule. We compare sites of similar use and size within the estate, and state what makes them comparable.
What you see
Consumption reporting appears per site in Insights, with the source of each reading shown. Estimated readings are labelled as estimates. Where we hold a partial year, the reporting states the period covered.
Findings that carry a cost are taken into the reduction work, where the option is costed from your own figures before it reaches you.
From meter to report
The route a reading takes before it reaches you, and the check applied at each point.
Where a reading comes from
Meter records the interval
Half-hourly and AMR meters record consumption at the meter itself, whether or not anyone reads it.
Data collected for each supply
We collect the interval data against the meter number and the site it belongs to, so a reading is never attached to the wrong address.
Gaps and estimates flagged
Missing periods and estimated readings are marked as such. Nothing is modelled in to make a series look complete.
Read against operating hours
Consumption is set against the hours the site actually works, so an overnight floor can be judged rather than guessed at.
Findings passed to reduction work
Anything carrying a cost is costed from your own figures before any recommendation reaches you.
What the data settles, and what it does not
Answered by the meter
Questions the data can settle
- How much a site uses, and in which half hours.
- Whether plant is running outside the hours the site works.
- Whether a billed volume matches the recorded volume.
- How two comparable sites in your own estate differ.
Needs someone on site
Questions the data cannot settle
- Which item of plant is behind an overnight load.
- Whether a control setting was changed, and by whom.
- Whether a space is occupied when the meter says it is in use.
- What a proposed change would cost to install.
What it costs
Monitoring is covered by the basis set out in your appointment, either a margin included in the unit rate on contracts we place or a fixed fee agreed in writing. The first read of your data is not charged for.
To start we need the latest full invoice for each meter and a signed Letter of Authority, which lets us request the data from the supplier and the data collector.
Read the detail
How to check this
Each claim on this page is answered by something you can read for yourself. Nothing below states a figure; it names the document or register the claim is held against.
Point 01
We hold a Level 1 Letter of Authority only
The authority wording sets out what we may do with your data and states that we cannot sign a contract on your behalf. Read it before you sign it.
Point 02
How we are paid is agreed in writing before you sign
Our margin or management fee is stated in the terms that accompany a recommendation, and nothing is added afterwards.
Point 03
Every figure we quote carries a dated source document
Records state the figure, what it is measured against, the document it is taken from and the date on that document. Records still held anonymous are labelled as such.
Point 04
Consumption figures come from meter and supplier data, not estimates
Where a reading is estimated or missing, the record says so rather than filling the gap.
Point 05
Your data is held under a stated retention and access policy
What we collect, why we hold it and how long we keep it are set out in the privacy notice, alongside our ICO registration.