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Services / 02

Consumption

Read the data.Find the pattern.

What we look at

  1. Collect the data

    Half-hourly data where the meter provides it, together with the invoices and the signed contract.

  2. Read the profile

    We look for load that does not match the operation: overnight baseload, plant running through closed hours, sites drawing more than their pattern should support.

  3. Test agreed capacity

    We compare agreed capacity against actual demand across a full year, because a kitchen, a spa or a pumping station can be genuinely peaky.

  4. Validate the invoice

    Standing charges, capacity, reactive power and the non-commodity elements, checked against the contract line by line.

  5. You approve

    We validate for payment. You approve it.

Nothing in this sequence relies on an estimate. Where data is missing, we say so rather than estimate around it.

Agreed capacity

Excess capacity is a charge paid every month for headroom that is never used, and reducing it is usually a form and no capital spend.

We do not recommend a reduction without a full year of half-hourly data. Reduce it too far and the site is exposed to charges for exceeding it, which is why the year of data comes first.

Invoice validation

We validate invoices against the signed contract, line by line, including standing charges, capacity, reactive power and the non-commodity elements. Where something does not reconcile, we query it with the supplier and record what happened.

Read the detail

How to check this

Each claim on this page is answered by something you can read for yourself. Nothing below states a figure; it names the document or register the claim is held against.

  • Point 01

    We hold a Level 1 Letter of Authority only

    The authority wording sets out what we may do with your data and states that we cannot sign a contract on your behalf. Read it before you sign it.

    Read the Letter of Authority

  • Point 02

    How we are paid is agreed in writing before you sign

    Our margin or management fee is stated in the terms that accompany a recommendation, and nothing is added afterwards.

    Client terms and conditions

  • Point 03

    Every figure we quote carries a dated source document

    Records state the figure, what it is measured against, the document it is taken from and the date on that document. Records still held anonymous are labelled as such.

    Evidence records

  • Point 04

    Consumption figures come from meter and supplier data, not estimates

    Where a reading is estimated or missing, the record says so rather than filling the gap.

    How your bill is built up