Agreed capacity
Actual demand is read across a full year before any change is recommended.
Services / 02
Read the data.Find the pattern.

A building’s day in data
Half-hourly records show when demand rises, settles and continues after closing. We read those patterns alongside the contract and invoice.
Half-hourly profile
The shape is illustrative. Your assessment uses your meter records and states clearly where data is missing.
Overnight
Is equipment drawing power while the site is closed?
Three-way check
Actual demand is read across a full year before any change is recommended.
Standing charges, capacity, reactive power and non-commodity elements are checked against the signed contract.
Written findings
We do not estimate around missing records. Findings are tied to the data available, and invoice queries are recorded with the supplier.
Have an invoice set checkedEach claim on this page is answered by something you can read for yourself. Nothing below states a figure; it names the document or register the claim is held against.
Point 01
The authority wording sets out what we may do with your data and states that we cannot sign a contract on your behalf. Read it before you sign it.
Point 02
Our margin or management fee is stated in the terms that accompany a recommendation, and nothing is added afterwards.
Point 03
Records state the figure, what it is measured against, the document it is taken from and the date on that document. Records still held anonymous are labelled as such.
Point 04
Where a reading is estimated or missing, the record says so rather than filling the gap.