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Sectors

Offices and multi-let buildings

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Energy and utilities management for multi-let offices

In a multi-let building the first question is rarely the rate. It is which meter belongs to whom. Landlord supplies, common parts and tenant sub-meters get mixed together after a re-let or a change of managing agent, so we separate them and record which supply sits behind which demise.

Service charge recovery has to be evidenced. The consumption, the rate and the apportionment all need to trace back to a source, so we keep the working and a tenant query can be answered from the record rather than reconstructed.

Minimum energy efficiency standards, air conditioning inspections and certificate expiry dates attach to the asset, not to the contract. We hold those dates against each building and say which requirement is current law and which is still a proposal.

Day one

What we are usually handed

Where the load tends to hide at a offices and multi-let buildings site, and where we fit once we see it.

  • Meters without an owner

    Landlord supplies, common parts and tenant sub-meters get mixed together after a re-let or a change of managing agent. We separate them and record which supply sits behind which demise.

    Where we fitWe separate landlord, common part and tenant supplies and record which supply sits behind which demise.

  • Recovery that has to be evidenced

    Service charge recovery needs the consumption, the rate and the apportionment to be traceable. We keep the working so a tenant query can be answered from the record.

    Where we fitWe keep the consumption, rate and apportionment working so a tenant query can be answered from the record.

  • Letting standards and certificates

    Minimum energy efficiency standards, TM44 air conditioning inspections and certificate expiry dates attach to the building, not to the contract. We hold the dates against each asset and tell you which are current law and which are proposal.

    Where we fitWe hold certificate and inspection dates against each asset and say which are current law and which are proposal.

What we do about it

  • Map every landlord, common part and tenant supply to the demise it serves.

  • Validate invoices and apportionment ahead of the service charge year end.

  • Hold certificate and inspection dates against each asset.

  • Tender landlord supplies across the portfolio rather than building by building.

Who we work withAsset managers, property managers, service charge accountants and building managers.

Simple steps

How to reduce energy use in offices and multi-let buildings

Practical steps you can take yourself, from habits that cost nothing to decisions best made with metered data. Pick a stage, then open a step to see why it matters.

No cost, this week

Changes to habits and settings.

  1. Check the building management system settings against when people are actually in. Settings drift after clock changes and power cuts.

  2. Leave a gap between heating and cooling set points, so both systems are not running at once in the same space.

  3. Add screens, printers and kitchen equipment to the last person out checklist, and check what stays on at weekends.

Before anything is agreed

What happens next

If you send us the details below, we run a short suitability check before anything is agreed.

  1. Tell us the sector, the number of sites and what prompted the enquiry. Contract end dates and supply numbers help, but you do not need the full picture to start.

  2. We confirm whether the work matches what we do and whether we have capacity to take it on properly. If it does not, we say so.

  3. If it is suitable, we set out the work, the fee basis and the next steps in writing before any contract is signed.

  4. Every supply contract stays in your name. We operate under a Level 1 Letter of Authority only, which means we cannot sign contracts on your behalf.

Questions we are asked here

Yes. We obtain the supplier and network records for the site, match each supply number to the demise it serves and give you the register, including any supply we cannot yet account for.

The consumption, rate and apportionment are recorded with their source, so each line can be traced back to a meter reading and a signed contract.

We hold the certificate and inspection dates for each asset and set out what the current rules require. Where a change has been announced but not made law, we label it as a proposal.

Further reading

The Series

Other settings

All sectors

Proof

What we have delivered, and who checks our work.

Each figure below is taken from our evidence record and has a full case study behind it.

  1. £206,000a year saved on procurement

    Read the case study: Michels and Taylor

  2. £161,000a year saved on gas, about £483,000 across a three-year term

    Read the case study: Broadening Choices for Older People

  3. Group rates10 per centlower than the previous brokered prices

    Read the case study: Roam

Checkable with the issuing body

All case studiesThe full evidence record

Tell us what you have been handed

Send us the latest full invoice for each meter and sign a Letter of Authority. We will complete a full review and feed back our findings and the available options.

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