Sectors
Restaurants and food service
Refrigeration never stops.Everything else should.
Sector copy
What we are usually handed
Refrigeration and extract that never stop
Cold rooms, display cabinets and extract carry on drawing when the kitchen is closed. Where the meter produces half-hourly data we set out what the overnight and closed-day load actually is before any measure is discussed.
Where we fitWe read the overnight and closed-day load site by site and put it in writing before anything is recommended.
Units opening and closing
A new site is often energised on a deemed rate, and a closed site can keep billing for months after the keys go back. We hold the supply numbers, capacity and change of tenancy dates for every unit in one register.
Where we fitWe hold the supply numbers and change of tenancy dates in one register so a closed unit stops being billed.
Invoices in volume
Many small invoices each month is where standing charges, estimated readings and duplicated charges go unnoticed. Each invoice is checked against the signed contract and the reading, and anything that does not reconcile is queried with the supplier.
Where we fitEvery invoice is checked against the signed rates and readings, and queries are raised on your behalf.
What we do about it
Build one register of every supply, capacity and contract end date across the estate.
Read half-hourly data where it exists and set out closed-hours consumption unit by unit.
Check each invoice against the signed contract and query what does not reconcile.
Handle change of tenancy so a unit handed back stops being billed to the group.
Who we work withOperations directors, estates and finance teams, and area managers.
What happens next
If you send us the details below, we run a short suitability check before anything is agreed.
Send the basics
Tell us the sector, the number of sites and what prompted the enquiry. Contract end dates and supply numbers help, but you do not need the full picture to start.
We check it sits within our scope
We confirm whether the work matches what we do and whether we have capacity to take it on properly. If it does not, we say so.
You receive a written brief
If it is suitable, we set out the work, the fee basis and the next steps in writing before any contract is signed.
You sign; we hold the supplier to account
Every supply contract stays in your name. We operate under a Level 1 Letter of Authority only, which means we cannot sign contracts on your behalf.
Questions we are asked here
Evidence
Each field below is published only once the figure has been checked against the source named beside it. Where a field reads as awaiting verification, we have not yet confirmed it and we will not state it.
| Field | Source | Status |
|---|
- Hospitality and hotelsLong operating hours and kitchen and spa plant that make load look peaky.
- Leisure and stadiumsEvent day peaks, pool and pitch plant, and agreed capacity set for the busiest day.
- Offices and multi-let buildingsLandlord and tenant supplies, service charge recovery and letting standards.
- Retail groupsMany small supplies, frequent site changes and rolling contract end dates.
- Manufacturing and industrialHalf-hourly electricity, agreed capacity and reactive power charges.
- Public sector and educationProcurement rules, term dates in the load shape and reporting obligations.
- Care homes and residential estatesContinuous load, heat networks and metering of individual dwellings.
- Charities and non-profitsTrustee oversight, restricted budgets and the VAT and levy reliefs that apply to charitable premises.
