Sectors
Retail groups
Many sites.One position.
Energy and utilities management for retail estates
A retail estate is usually many small supplies rather than a few large ones. The cost of getting it wrong sits in openings and closures, and in meters that carry on billing after a unit has been handed back.
We handle change of tenancy on both sides of a move, confirm the read that closes the account and chase the closing invoice. Contracts inherited site by site rarely share an end date, so we set the dates out in one place and align them where a supplier will allow it.
An error on a small invoice is easy to miss and easy to repeat. We check every invoice against the signed rate rather than sampling, and query deemed or out of contract billing as soon as it appears.
What we are usually handed
Change of tenancy
New openings start on deemed rates and closed units keep billing standing charges. We handle change of tenancy on both sides and confirm the read that closes the account.
Where we fitWe handle change of tenancy on openings and closures and confirm the read that closes the account.
End dates spread across the year
Contracts inherited site by site rarely share an end date. We set out the end dates in one place and align them where a supplier will let us.
Where we fitWe set the end dates out in one place and align them where a supplier will allow it.
Small invoices, in volume
Errors on a small supply are easy to miss and easy to repeat. We check each invoice against the signed rate rather than sampling.
Where we fitWe check every invoice against the signed rate rather than sampling, so a repeated error is caught early.
What we do about it
Run change of tenancy on openings and closures, with the closing read recorded.
Bring the estate onto a manageable set of contract end dates.
Validate every invoice against the contracted rate, not a sample.
Query deemed and out of contract billing as soon as it appears.
Who we work withEstates teams, finance teams and facilities managers.
What happens next
If you send us the details below, we run a short suitability check before anything is agreed.
Send the basics
Tell us the sector, the number of sites and what prompted the enquiry. Contract end dates and supply numbers help, but you do not need the full picture to start.
We check it sits within our scope
We confirm whether the work matches what we do and whether we have capacity to take it on properly. If it does not, we say so.
You receive a written brief
If it is suitable, we set out the work, the fee basis and the next steps in writing before any contract is signed.
You sign; we hold the supplier to account
Every supply contract stays in your name. We operate under a Level 1 Letter of Authority only, which means we cannot sign contracts on your behalf.
Questions we are asked here
Yes. We submit the change of tenancy with the closing read, ask the supplier to bill to that read and pursue the correction where standing charges have continued past the hand-back date.
Often, though not always. We set out every end date first, then align the supplies a supplier is willing to co-terminate and leave the rest to renew on their own dates.
Every invoice against the contracted rate. On an estate of small supplies, sampling tends to leave a repeated error running.
Evidence
Each field below is published only once the figure has been checked against the source named beside it. Where a field reads as awaiting verification, we have not yet confirmed it and we will not state it.
| Field | Source | Status |
|---|---|---|
| Supplies under management in this sector | Internal contract register, counted at the stated date. | Awaiting verification |
| Meters with half-hourly data available | Data collector records for the supplies listed above. | Awaiting verification |
| Invoice validation coverage | Validation log, stated as a proportion of invoices checked. | Awaiting verification |
| Change of tenancy cases completed | Case log for the period stated. | Awaiting verification |
- Hospitality and hotelsLong operating hours and kitchen and spa plant that make load look peaky.
- Restaurants and food serviceAwaiting copy.
- Leisure and stadiumsAwaiting copy.
- Offices and multi-let buildingsLandlord and tenant supplies, service charge recovery and letting standards.
- Manufacturing and industrialHalf-hourly electricity, agreed capacity and reactive power charges.
- Public sector and educationProcurement rules, term dates in the load shape and reporting obligations.
- Care homes and residential estatesContinuous load, heat networks and metering of individual dwellings.
- Charities and non-profitsTrustee oversight, restricted budgets and the VAT and levy reliefs that apply to charitable premises.