A closed unit is still being billed. Can you deal with it?

Yes. We submit the change of tenancy with the closing read, ask the supplier to bill to that read and pursue the correction where standing charges have continued past the hand-back date.

Our contract end dates are spread across the year. Can they be brought together?

Often, though not always. We set out every end date first, then align the supplies a supplier is willing to co-terminate and leave the rest to renew on their own dates.

Do you check every invoice or a sample?

Every invoice against the contracted rate. On an estate of small supplies, sampling tends to leave a repeated error running.

Sectors

Retail groups

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Energy and utilities management for retail estates

A retail estate is usually many small supplies rather than a few large ones. The cost of getting it wrong sits in openings and closures, and in meters that carry on billing after a unit has been handed back.

We handle change of tenancy on both sides of a move, confirm the read that closes the account and chase the closing invoice. Contracts inherited site by site rarely share an end date, so we set the dates out in one place and align them where a supplier will allow it.

An error on a small invoice is easy to miss and easy to repeat. We check every invoice against the signed rate rather than sampling, and query deemed or out of contract billing as soon as it appears.

Day one

What we are usually handed

Where the load tends to hide at a retail groups site, and where we fit once we see it.

Change of tenancy
New openings start on deemed rates and closed units keep billing standing charges. We handle change of tenancy on both sides and confirm the read that closes the account.
Where we fitWe handle change of tenancy on openings and closures and confirm the read that closes the account.
End dates spread across the year
Contracts inherited site by site rarely share an end date. We set out the end dates in one place and align them where a supplier will let us.
Where we fitWe set the end dates out in one place and align them where a supplier will allow it.
Small invoices, in volume
Errors on a small supply are easy to miss and easy to repeat. We check each invoice against the signed rate rather than sampling.
Where we fitWe check every invoice against the signed rate rather than sampling, so a repeated error is caught early.

What we do about it

Run change of tenancy on openings and closures, with the closing read recorded.
Bring the estate onto a manageable set of contract end dates.
Validate every invoice against the contracted rate, not a sample.
Query deemed and out of contract billing as soon as it appears.

Who we work withEstates teams, finance teams and facilities managers.

Simple steps

How to reduce energy use in retail groups

Practical steps you can take yourself, from habits that cost nothing to decisions best made with metered data. Pick a stage, then open a step to see why it matters.

Changes to habits and settings.

Timers drift after clock changes and power cuts. Ask store managers to check them against trading hours twice a year.
Open doors with heating or cooling running lose conditioned air to the street. Where doors must stay open, check the door heater is on a thermostat.
Night blinds reduce the cold lost from open display cases when the store is shut. Add them to the closing checklist.

Before anything is agreed

What happens next

If you send us the details below, we run a short suitability check before anything is agreed.

Tell us the sector, the number of sites and what prompted the enquiry. Contract end dates and supply numbers help, but you do not need the full picture to start.
We confirm whether the work matches what we do and whether we have capacity to take it on properly. If it does not, we say so.
If it is suitable, we set out the work, the fee basis and the next steps in writing before any contract is signed.
Every supply contract stays in your name. We operate under a Level 1 Letter of Authority only, which means we cannot sign contracts on your behalf.

Questions we are asked here

: Yes. We submit the change of tenancy with the closing read, ask the supplier to bill to that read and pursue the correction where standing charges have continued past the hand-back date.
: Often, though not always. We set out every end date first, then align the supplies a supplier is willing to co-terminate and leave the rest to renew on their own dates.
: Every invoice against the contracted rate. On an estate of small supplies, sampling tends to leave a repeated error running.

Other settings

All sectors

Proof

What we have delivered, and who checks our work.

Each figure below is taken from our evidence record and has a full case study behind it.

Michels and Taylor
£206,000a year saved on procurement
Read the case study: Michels and Taylor
Broadening Choices for Older People
£161,000a year saved on gas, about £483,000 across a three-year term
Read the case study: Broadening Choices for Older People
Roam
Group rates10 per centlower than the previous brokered prices
Read the case study: Roam

Checkable with the issuing body

All case studies The full evidence record

Tell us what you have been handed

Send us the latest full invoice for each meter and sign a Letter of Authority. We will complete a full review and feed back our findings and the available options.

Book a free energy review All sectors

Retail groups

Energy and utilities management for retail estates

What we are usually handed

Change of tenancy

End dates spread across the year

Small invoices, in volume

What we do about it

How to reduce energy use in retail groups

No cost, this week

Low cost

Plan with the data