Sectors
Offices and multi-let buildings
Empty at night.Still drawing.
Energy and utilities management for multi-let offices
In a multi-let building the first question is rarely the rate. It is which meter belongs to whom. Landlord supplies, common parts and tenant sub-meters get mixed together after a re-let or a change of managing agent, so we separate them and record which supply sits behind which demise.
Service charge recovery has to be evidenced. The consumption, the rate and the apportionment all need to trace back to a source, so we keep the working and a tenant query can be answered from the record rather than reconstructed.
Minimum energy efficiency standards, air conditioning inspections and certificate expiry dates attach to the asset, not to the contract. We hold those dates against each building and say which requirement is current law and which is still a proposal.
What we are usually handed
Meters without an owner
Landlord supplies, common parts and tenant sub-meters get mixed together after a re-let or a change of managing agent. We separate them and record which supply sits behind which demise.
Where we fitWe separate landlord, common part and tenant supplies and record which supply sits behind which demise.
Recovery that has to be evidenced
Service charge recovery needs the consumption, the rate and the apportionment to be traceable. We keep the working so a tenant query can be answered from the record.
Where we fitWe keep the consumption, rate and apportionment working so a tenant query can be answered from the record.
Letting standards and certificates
Minimum energy efficiency standards, TM44 air conditioning inspections and certificate expiry dates attach to the building, not to the contract. We hold the dates against each asset and tell you which are current law and which are proposal.
Where we fitWe hold certificate and inspection dates against each asset and say which are current law and which are proposal.
What we do about it
Map every landlord, common part and tenant supply to the demise it serves.
Validate invoices and apportionment ahead of the service charge year end.
Hold certificate and inspection dates against each asset.
Tender landlord supplies across the portfolio rather than building by building.
Who we work withAsset managers, property managers, service charge accountants and building managers.
What happens next
If you send us the details below, we run a short suitability check before anything is agreed.
Send the basics
Tell us the sector, the number of sites and what prompted the enquiry. Contract end dates and supply numbers help, but you do not need the full picture to start.
We check it sits within our scope
We confirm whether the work matches what we do and whether we have capacity to take it on properly. If it does not, we say so.
You receive a written brief
If it is suitable, we set out the work, the fee basis and the next steps in writing before any contract is signed.
You sign; we hold the supplier to account
Every supply contract stays in your name. We operate under a Level 1 Letter of Authority only, which means we cannot sign contracts on your behalf.
Questions we are asked here
Yes. We obtain the supplier and network records for the site, match each supply number to the demise it serves and give you the register, including any supply we cannot yet account for.
The consumption, rate and apportionment are recorded with their source, so each line can be traced back to a meter reading and a signed contract.
We hold the certificate and inspection dates for each asset and set out what the current rules require. Where a change has been announced but not made law, we label it as a proposal.
Evidence
Each field below is published only once the figure has been checked against the source named beside it. Where a field reads as awaiting verification, we have not yet confirmed it and we will not state it.
| Field | Source | Status |
|---|---|---|
| Supplies under management in this sector | Internal contract register, counted at the stated date. | Awaiting verification |
| Meters with half-hourly data available | Data collector records for the supplies listed above. | Awaiting verification |
| Invoice validation coverage | Validation log, stated as a proportion of invoices checked. | Awaiting verification |
| Multi-let buildings with a completed supply register | Asset register, counted at the stated date. | Awaiting verification |
- Hospitality and hotelsLong operating hours and kitchen and spa plant that make load look peaky.
- Restaurants and food serviceAwaiting copy.
- Leisure and stadiumsAwaiting copy.
- Retail groupsMany small supplies, frequent site changes and rolling contract end dates.
- Manufacturing and industrialHalf-hourly electricity, agreed capacity and reactive power charges.
- Public sector and educationProcurement rules, term dates in the load shape and reporting obligations.
- Care homes and residential estatesContinuous load, heat networks and metering of individual dwellings.
- Charities and non-profitsTrustee oversight, restricted budgets and the VAT and levy reliefs that apply to charitable premises.